Privacy Notice
Last updated: March 2026
At Exemplar Energy Solutions Ltd., we take your privacy seriously.
This Privacy Notice explains how we collect, use, store and protect your personal data when you visit our website, contact us, sign up for updates, ask us about our services, or otherwise interact with us online. It also explains your rights and how to contact us if you have any questions.
We have written this notice to be clear and practical. Energy can be complex enough. Privacy information should not be.
We also believe in doing business properly. That means respecting people, respecting relationships and communicating in a way that is helpful, relevant and proportionate. We will never spam you or pursue a hard sell. We value long-term client relationships and we aim to treat your information with the same care and respect.
- Who we are
This website is operated by:
Exemplar Energy Solutions Ltd.
Exemplar House
Unit 623 Harbour Point Business Park
Little Island
County Cork
T45 KF62
Ireland
Email: info@exemplarenergy.ie
Phone: +353 (21) 423 2865
For the purposes of data protection law, Exemplar Energy Solutions Ltd. is the data controller of the personal data covered by this Privacy Notice in most cases.
2. What this notice covers
This notice applies to personal data collected through:
- our website
- contact forms
- email enquiries
- phone calls and correspondence arising from website enquiries
- newsletter or insight sign-up forms
- cookies and similar technologies
- business development and relationship management linked to website interactions
- recruitment enquiries submitted through the website, if applicable
It does not apply to third-party websites that may be linked from our site. If you follow a link to another website, that website will have its own privacy notice and terms.
3. The law we follow
We process personal data in line with applicable data protection law, including the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in Ireland. The Irish Data Protection Commission is the supervisory authority responsible for overseeing data protection law in Ireland.
Where we use cookies or similar technologies, we also follow the Irish ePrivacy Regulations, which generally require consent for non-essential cookies and similar tracking technologies.
4.What personal data we may collect
Depending on how you use our website, we may collect and process the following categories of personal data:
Information you give us
- your name
- company name
- job title
- email address
- phone number
- postal address
- details of your enquiry
- any other information you choose to send us through a contact form or by email
Information we collect automatically
When you use our website, we may automatically collect certain technical and usage data, such as:
- IP address
- browser type and version
- device type
- operating system
- referring website
- pages viewed
- date and time of visits
- approximate location based on IP
- website usage and interaction data
Recruitment-related information
If you apply for a role through the website or send us your CV, we may collect:
- contact details
- employment history
- education and qualifications
- CV and covering letter
- referee details, where provided
- any other information relevant to your application
Marketing preferences
Where you sign up for insights, updates or other communications, we may record:
- your subscription preferences
- consent choices
- interactions with emails, where tracking is enabled and lawfully used
5. How we use your personal data
We use personal data for clear business purposes, including:
- responding to your enquiries
- providing information about our services
- managing our relationship with you or your organisation
- sending relevant insights, updates or marketing communications where permitted
- improving our website, user experience and content
- maintaining website security and performance
- administering and protecting our business
- processing job applications
- complying with legal and regulatory obligations
- establishing, exercising or defending legal claims, where necessary
6. Our legal bases for processing
Under the GDPR, we must have a lawful basis for processing your personal data. Depending on the circumstances, we rely on one or more of the following:
Consent
We may rely on your consent:
- where you sign up to receive marketing emails, we do not play to every use your data outside of the services we provide you with
- where you accept non-essential cookies or similar technologies
You can withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before that point.
Legitimate interests
We may process your personal data where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests. This may include:
- responding to business enquiries
- improving our services and website
- managing client and prospect relationships
- maintaining network and information security
- understanding how the website is used
- running our business efficiently and responsibly
Contract
We may process personal data where it is necessary:
- to take steps at your request before entering into a contract
- to perform a contract with you or your organisation
Legal obligation
We may process personal data where necessary to comply with legal or regulatory obligations.
7. Direct marketing
If you sign up to receive insights, updates or other marketing communications from us, we may use your contact details to send these to you where we have your consent or another lawful basis allowed by law.
We will not overload your inbox, and we will not use your information to pressure you. We do not believe in spam or hard-sell tactics. Our aim is to send communications that are relevant, occasional and respectful of your time and attention.
Should you feel the need, you can unsubscribe from marketing emails at any time by:
- clicking the unsubscribe link in the email, where available
- contacting us at info@exemplarenergy.ie
Ireland’s rules on electronic direct marketing sit alongside the GDPR and are overseen by the Data Protection Commission.
8. Cookies and similar technologies
Our website may use cookies and similar technologies to make the site work, understand usage, improve performance and support communications.
Some cookies are strictly necessary for the operation of the website. These do not require consent. Other cookies, including analytics, performance, functionality or marketing cookies, generally require your consent before they are placed on your device.
Where required, our website will ask for your consent through a cookie banner or preference tool. You can choose which non-essential cookies to accept and can change your preferences later.
For fuller detail, you may wish to publish a separate Cookie Notice alongside this Privacy Notice once the website cookie categories and providers are finalised.
9. Who we share your personal data with
We do not sell your personal data. Ever.
We may share your personal data with trusted third parties where necessary for the purposes set out above, including:
- website hosting providers
- IT and system support providers
- website analytics providers
- CRM, email or marketing platform providers
- professional advisers, including legal, compliance and audit advisers
- recruitment support providers, where relevant
- regulators, law enforcement, courts or public authorities where required by law
Any third-party processing personal data on our behalf is expected to do so only on our instructions and with appropriate safeguards in place.
10. International transfers
Some of our service providers may process personal data outside the European Economic Area.
Where personal data is transferred outside the EEA, we will take steps to ensure that appropriate safeguards are in place, as required by data protection law. These may include:
- an adequacy decision by the European Commission
- standard contractual clauses
- other lawful transfer mechanisms recognised under the GDPR
11. How long we keep your personal data
We keep personal data only for as long as necessary for the purpose for which it was collected, including to satisfy legal, regulatory, tax, accounting or reporting requirements.
Retention periods may vary depending on the type of data and the reason we hold it. For example:
- enquiry data may be retained for a reasonable period to manage follow-up and business records
- marketing data may be retained until you unsubscribe or object, and for a limited period afterwards to maintain suppression records
- recruitment data may be retained for the duration of the recruitment process and for a limited period afterwards, unless a longer retention period is justified and lawful
- technical logs may be retained for security, troubleshooting and audit purposes for an appropriate period
When personal data is no longer needed, we will securely delete it or anonymise it.
12. How we protect your personal data
We use appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.
These measures may include:
- access controls
- secure systems and passwords
- network and website security measures
- restricted access to personal data on a need-to-know basis
- secure storage and disposal practices
- internal policies and staff awareness
The Data Protection Commission expects organisations to review the personal data they hold and the procedures they use to protect it.
No website or transmission system is completely risk-free, but we work to apply appropriate safeguards in line with the nature of the data and the risks involved.
13. Your data protection rights
Under the GDPR, individuals have rights in relation to their personal data. These rights are not absolute and may depend on the circumstances, but they can include the right to:
- access your personal data
- have inaccurate personal data corrected
- have personal data erased
- restrict the processing of your personal data
- object to certain processing, including direct marketing
- receive your personal data in a portable format in certain cases
- withdraw consent where processing is based on consent
- lodge a complaint with a supervisory authority
The Data Protection Commission explains that individuals are entitled to have their personal information protected, used fairly and lawfully, and made available when they ask for a copy, as applicable under the GDPR.
To exercise any of your rights, please contact us using the details below.
14. How to contact us about privacy
If you have any questions about this Privacy Notice or how Exemplar Energy Solutions Ltd. handles your personal data, please contact:
Exemplar Energy Solutions Ltd.
Exemplar House
Unit 623 Harbour Point Business Park
Little Island
County Cork
T45 KF62
Ireland
Email: info@exemplarenergy.ie
Phone: +353 (21) 423 2865
15. Your right to complain
If you are unhappy with how your personal data has been handled, you have the right to raise the matter with the Data Protection Commission in Ireland, which is the national supervisory authority for data protection matters.
16. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in law, regulation, technology, our services, or how we process personal data.
When we make changes, we will update the ‘Last updated’ date at the top of this page. Material changes will be highlighted where appropriate.